Tutor/Coach profiles include detailed information such as work experience, resumes, portfolios, and skillsets so you can better know who you’re hiring. Ultimately, however, it is your responsibility to do the final screening to help ensure that the tutor/coach is a great match for you and your learning.

It’s important to have a clear idea of what you want when creating an assignment post. As a tutor/coach, protect yourself by only accepting requests with reasonable requirements that you can meet.

With escrow, students pre-fund their transactions with Cudy Credits and release funds to their tutors/coaches as lessons are completed – knowing that they’ll be able to dispute or complete their lessons before releasing payment. Escrow also gives tutors/coaches the comfort of knowing that the student account is funded before they begin working.

We would encourage users to use the Cudy Chat function to resolve the dispute between parties before filing a case in our Dispute Resolution Centre at https://dispute.cudy.co.

We take security seriously at Cudy Technologies. If you think you’re the victim of a possible scam, immediately contact Customer Support – or use one of the “Flag as inappropriate” links throughout the site.

Educating yourself and trusting your instincts are key to safety. Here are certain types of scams and abuse to know and avoid.

• Phishing: Prevent unscrupulous users from trying to steal your passwords. Double check that links or HTML files clients give you don’t lead to fake login pages.
• Free work fraud: Don’t start work before the start date. Never pay anything to work for a student, even if they claim that the money will be reimbursable.
• Check cashing fraud: Report students or tutors/coaches who ask you to process PayPal payments, transact outside the Cudy marketplace, or request favors to cash or deposit checks and money orders in order to send the money somewhere else. These checks or money orders are most likely fraudulent and your bank can hold you liable for the funds.
• Direct payments: Let our trust and safety team help keep you safe. Cudy marketplace screens all payments sent through our secure payment system. Help us by reporting anyone who asks to send or receive money outside of Cudy marketplace.

Cudy Technologies is highly protective of your privacy, only disclosing information permitted by our Privacy Policy. This may include the rare instance of subpoena or other legal requirements, which you’ll find outlined in our protocol here.

All attachments and links transferred on Cudy marketplace are scanned for potentially malicious content.

Data sanitization is a type of security control that does not rely on threat detection. It works by assuming all files are malicious and then sanitizing and rebuilding each file to ensure the content is safeIt is effective against known and unknown threats, including zero-day attacks, undetectable malware, obfuscation, and more.

Executable files such as .exe, .bat and .vbs are prohibited and blocked. File attachments (such as Microsoft Office documents, Adobe .pdfs, images, etc.) are allowed but scanned for potentially malicious content.

In some cases, malware scanning will remove embedded macros, formulas or active content that is deemed potentially malicious.

Unknown file shares have previously been used for malicious activity on the Cudy marketplace. We regularly flag files for being suspicious and are automatically blocked.

A data scan is a type of security control that does not rely on threat detection. It works by assuming all files are malicious and then scans and rebuilds each file to ensure the content is safe. It is effective against known and unknown threats, including zero-day attacks, undetectable malware, obfuscation, and more.

Cudy Technologies utilizes modern link scanning tools to block malicious links from being shared within the Cudy marketplace.